CHAOS Summer Camp...

Cancellation Policy

We greatly appreciate your interest in our program. Before completing the cancellation form, if there’s anything we could do to support you/your family, please contact us at info@chaoscamps.ca.

It’s not our goal, but we reserve the right to change or update our cancellation rules at any time.

Please note: 

  • that failure to attend the camp without prior notification will not entitle you to a refund.
  • By registering for the camp, you acknowledged that you have read, understood, and agreed to the refund policy outlined below
  • If you have any questions or need further clarification, please contact our camp administration info@chaoscamps.ca.

Thank you for your understanding and cooperation.

In this policy below you will find information pertaining to issues regarding cancellations or requests for semi-/full-refunds.

Note Regarding Pre-Registration Deposits:

1. Completion of Registration

Registration is considered complete only when both of the following conditions are met:

  • Full Payment: The total camp fees have been paid in full.
  • Required Documentation: All necessary registration forms and documentation have been accurately completed and submitted.

2. Pre-Registration Deposits

Please note that pre-registration deposits might only be partially refundable as they follow the refund schedule below. By submitting a deposit, you acknowledge and agree to this condition.

Thank you for your understanding and cooperation.

 

3. Cancellation/Refund Eligibility:

A. Cancellation Fee Schedule
MonthCancellation Fee (per 1 child, per 1 camp week)
January, February, March
$0 per cancellation
April, May, June
25% per cancellation, or 100% credit for summer 2027
June
50% per cancellation, or 100% credit for summer 2027
July, August
No refunds, but 100% credit for summer 2027
B. Full Refunds
    1. Prior to 48 hours before start of camp

    2. Within 48 hours before start of camp

      1. Medical (with note)

        1. 100% credit for following year or later period in 2026 summer camp season
      2. Non-medical

        1. No refunds nor credits will be approved
C. Partial refunds
    1. After the start of the 3rd camp day

      • No partial refunds will be issued, medical or otherwise
    2. Prior to start of 3rd camp day

      • Medical 

        1. Must have official documentation of a physical limitation from a doctor.

4. Cancellation Requests:

    1. Cancellations will only be considered when this cancellation form is submitted.

5. Refund Timeline:

A. Cancellation requested prior to July 1, 2026
    1. Within 14 days of approval via either:
    • Reversal of payment to method used to complete payment
    • E-transfer to email address on record.
2. Cancellation requested on/after July 1, 2026
    • After September 1, 2026, but before October 1, 2026